ISO 29993:2017 elevates learning services by defining clear objectives, tailoring programs through needs analysis, and ensuring transparent information before enrollment, leading to measurable outcomes and higher learner satisfaction. Providers gain consistent processes, efficiency via PDCA, and internationally recognized credibility that differentiates offerings and builds trust with learners
ISO 29993:2017 is the international standard designed for learning services outside formal education, such as training, coaching, and professional skill development. It ensures consistency, measurable outcomes, and high-quality service for organizations offering non-formal learning programs.
ISO 29993:2017 certification demonstrates your commitment to exceptional learning experiences. It boosts credibility, increases client trust, and creates new business opportunities by proving your training services meet rigorous global quality standards. This standard covers all elements of the learning process, from needs analysis to learner support and evaluation, making it essential for training providers and education organizations.
Enhance trust and reputation among clients and learners
Standardize program delivery and quality assurance
Attract corporate clients and international partners
Improve learning outcomes and learner satisfaction
Maintain compliance with global best practices
ISO 29993:2017 is ideal for training institutes, coaching centers, corporate training teams, e-learning providers, and any non-formal education or learning service provider.
It sets requirements for learning services, including needs assessment, design, delivery, learner support, and evaluation—ensuring an effective and professional learning experience.
Accreditation demonstrates your quality commitment, differentiates you from competitors, and helps win more contracts by proving recognized, standardized processes.
Yes, ISO standards are recognized globally, making it easier to attract multinational clients and partners.
Work with an accredited certification body. Prepare by reviewing and aligning your processes with ISO 29993:2017 standards, then undergo an assessment and audit.